Application Development Advisor – Remote

The Application Development Advisor position will support the Automation Control Center, as well as the Business Process Management and Automation initiative. Supporting BPM/Automation delivery teams in the development of new capabilities, and the Automation Control Center with the utilizing and operationalizing of new capabilities and supporting business processes.

Responsibilities:

• Supports the Business Process Management and Automation function. Both with the delivery effort, and the current production application.
• Works with Product Owners to define software development needs to enable target process outcomes for quality and efficiency.
• Works with delivery teams to design, refine, and deliver new BPM and automated solutions.
• Performs testing and work with delivery teams to ensure solutions hit the mark.
• Performs detailed analysis and identifies roots cause for process gaps, issues, and opportunities.
• Works with new Automation Control Center to drive application and usage of new delivery capabilities.
• Partners with operational leads to operationalize and maximize usage of new solutions.
• Includes business process design and optimization efforts.
• Drives efforts to increase automation quality and volumes.
• Crafts new BPM/Automation related user stories, requirements, and other documentation for delivery teams.

Qualifications:

• Bachelor’s degree or higher strongly preferred or equivalent work experience required.
• 3+ years of experience with MS SQL Server and Oracle required.
• Experience with C# and Python preferred.
• Experience working with provider data preferred.
• Experience working in an operational environment.
• Solid understanding and experience of provider related systems including HCP Manager and Central Provider File (includes impacts of downstream provider consuming systems and processes).
• Experience and understanding of provider related business processes.
• Experience working in an Agile software development environment.
• Ability to understand current and future technical capabilities and roadmaps, and the ability to speak/translate in both technical and operational terms.
• Experience with automating data entry via user simulation approach.
• Ability to perform detailed analysis and identify requirements to achieve target outcomes.
• Strong communication and presentation skills.
• Strong documentation and organizational skills.
• Demonstrated ability to lead sub efforts, including conference calls and meetings to achieve outcomes.

Additional Information:

• Enjoy being challenged by and solving complex problems.
• Be able to communicate with varying levels and types of leaders, stakeholders, and teammates.
• Be able to thrive in a fast paced environment while supporting multiple concurrent efforts.
• Be able to educate and partner with Operations areas to deliver and operationalize new capabilities.
• Be able to lead in eliciting and documenting requirements.
• Be able to identify and resolve conflicts or ambiguities.
• Be able to partner with senior level developers to deliver new automated solutions.
• Enjoy being part of tightly knit team.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 93,300 – 155,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.