Client Services Coordinator

The Client Service Coordinator is a key member of the RPO Delivery team, responsible for all aspects of coordination and administration activity for the end-to-end hiring process. The role directly supports client hiring teams, as well as sending reports and updates for how the program is doing.

Making an Impact

• Pre-screen and interview scheduling for Client Hiring Managers
• Facilitate hiring events including welcoming & registering attendees, assisting with prescreens and coordination (paperwork explanation, initiating clearance, facilitate candidates between stations)
• Generate recruitment metric reports both manually and using applicant tracking system
• Maintain all program compliance, data entry and reporting in support of program team.
• Coordinate recruiting team communications for on-boarding process for candidates/employees and client program updates

Sharing Expertise

• Ability to leverage what you have learned and use experience to solve complex problems.
• Identify and suggest areas for improvement in program processes; serve as a subject matter expert on program SLAs and processes.

Gaining Exposure

• Develop internal relationships across RPO departments
• Communication with clients, recruiters, and program management to validate orders including obtaining a complete and accurate job description.
• Develop client relationships through order fulfillment, develop trust and rapport.

Your Typical Day

• High touch with clients due to requisition volume or complexity of program and compliance intricacies of accounts
• Oversee and coordinate day to day coordination activities:

• Program reporting
• Support clients in understanding the status of trackers and program reporting.

Other accountabilities as assigned

Qualifications:

Required

• High school diploma or equivalent
• Intermediate Excel reporting skills
• Technical: Proficient in an ATS (e.g., Taleo, Avature, JobApp)
• 2+ years of work experience in back office, account management, or recruiting

Nice to Have

• Experience in a role that required in-depth data analysis

ManpowerGroup
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2020 ManpowerGroup was named one of the World’s Most Ethical Companies for the eleventh year – all confirming our position as the brand of choice for in-demand talent.

Talent Solutions
Talent Solutions combines our leading global offerings RPO, TAPFIN-MSP and Right Management to provide end-to-end, data-driven capabilities across the talent lifecycle. Leveraging our deep industry expertise and understanding of what talent wants, we help organizations address their complex workforce needs. From talent attraction and acquisition to upskilling, development and retention, we provide seamless delivery, leveraging best in breed technology, and extensive workforce insights across multiple countries at scale. To learn more, visit www.talentsolutions.manpowergroup.com.

Talent Solutions Offerings
RPO
RPO is the global leader in recruitment process outsourcing services for large-scale recruiting and workforce-intensive initiatives.

TAPFIN
TAPFIN is the industry-leading Managed Service Provider that works with organizations to enable an integrated approach to analyze and manage external talent on a global basis.

Right Management
Right Management is our global talent management offering for outplacement, career management and leader development solutions.

Organization: Talent Solutions RPO
Minimum Salary: 41,250 – Maximum Salary: 68,758
Incentive (if applicable): Not Incentive Eligible
Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K.

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.