Community Health Worker

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Everywhere you turn, you can feel it.  There’s an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly – everyone here has a role in making medicine better.

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Time Type:

Full time

Department:

Family Medicine

All Locations:

Winthrop

Description:

Join our Team as a Community Health Worker! Are you enthusiastic about working in community outreach? Are you seeking a career working with a supportive team and wonderful patients where you can make a positive impact on the health of others? No previous health care experience required. A Community Health worker is a community member who has a good understanding of the community served and serves as a liaison between the health center and community to improve access to services and the quality and cultural competence of service delivery.

The Asthma/COPD Community Health Worker works as a member of the primary care team through the Asthma/COPD Program to improve the health and quality of life of Boston-area and Winthrop residents living with asthma and COPD. Through home visiting and within the clinic, the CHW delivers asthma/COPD education, reinforces medication adherence and environmental/home interventions and delivers smoking cessation support to improve asthma/COPD symptom control and long-term management.

The CHW also performs a variety of activities that support the delivery of Asthma/COPD services to patients of the Family Medicine Asthma/COPD Program. The CHW supports efficient workflows by assisting in scheduling medical appointments, facilitating community resource access and supporting efforts for community outreach. The CHW works within the primary care department at Winthrop Family Medicine on a team consisting of the Asthma/COPD Team Leads and alongside other CHWs. The CHW will report to the EBNHC Asthma/COPD Program manager. Full time position, Monday-Friday, 8:00 AM-5:00 PM. Bilingual (English/Spanish) and access to reliable transportation/car required.

Responsibilities:

• Completes Boston Public Health Commission CHW Certification Program (COEC)
• Completes Department of Public Health Asthma Home Visit training
• Completes Smoking Cessation trainings.
• The Asthma/COPD CHW schedules and conducts home visits and assessments to evaluate for asthma triggers, provides asthma/COPD education per home visit protocols, provides smoking cessation support,  and care coordination services for patients of EBNHC identified by the care team.
• Conducts  follow-up visits to reinforce education and assess maintenance of intervention
• Documents all visits, activities with family, supplies used and enters data into electronic medical record
• Connects families to community agencies, social service organizations, insurance providers and other resources according to identified needs.
• Responsible for appropriate use intervention supplies, maintaining organization of storage space and documentation of use of supplies.
• Attends all regularly scheduled staff meetings, including Asthma/COPD team meetings and department meetings at site.
• Maintains scheduled visits on electronic medical record template.
• Assist patient with forms and coordination of care activities
• Follows established departmental policies and protocols.
• Follows all HIPPA and confidentiality regulations regarding protection of patients
• Assists with community health events when appropriate.

Experience:

• Understanding of language, culture, and socioeconomic circumstances and desire to work with diverse population is a must.

Benefits:

• MEDICAL, DENTAL, AND VISION COVERAGE
• LIFE AND DISABILITY INSURANCE
• 401(K) RETIREMENT PLAN
• TUITION REIMBURSEMENT
• FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
• PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
• GENEROUS STAFF DEVELOPMENT BENEFIT
• EXCELLENT MALPRACTICE COVERAGE
• PET INSURANCE
• FREE PARKING
• AND MUCH MORE

EBNHC opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.