There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference.  We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

The Data Governance and Operations team is one of the five verticals within the newly established Chief Data Office (CDO), part of T. Rowe Price’s Chief Operating Office (COO). The team is responsible for establishing and leading a firm-wide data governance framework across all aspects of T. Rowe Price’s data operations and infrastructure. As a key pillar of the firm’s risk management framework, the team is on the front lines of protecting the franchise, internal and regulatory compliance and driving operational excellence.

The Role

The Director, Data Operations reports to the Head of Data Governance & Operations. As the Director, Data Operations, you will be responsible for managing, mitigating and preventing data incidents and issues, driving continuous improvement and maintaining strong operational health and discipline. Your responsibilities extend across the whole data lifecycle within a federated operating model where operational activities may reside in different parts of the business outside your direct control. As such, building relationships, networks and influencing will be critical capabilities to support converge towards more standardized approaches to data management. You will be a key part of the extended data leadership team responsible for designing and implementing a modern, robust and scalable data management capability across the organization. As a direct manager of a highly skilled team of experts (initially two), you will provide day-to-day management, leadership, coaching and skills development that maximizes opportunities for growth and retention.

Impact

The role is critical to ensuring operational excellence in relation to how we manage data incidents and issues within an environment of continuous improvement. Using your influencing and networking skills to build key partnerships across the organization, the role will reach across the organization, working closely with colleagues and leaders in other teams who have a variety of data management accountabilities. With regular exposure to senior management, your skills in communications, synthesizing complex information, strategic thinking and execution excellence will ensure your work is high profile and impactful.

Key Accountabilities

Management of direct reports in the Data Operations team including coaching, performance management and setting / monitoring objectives.
Root cause analysis and diagnostics of data incidents and issues to provide a clear, fact-based assessment of the situation and causes on which to develop responses and solutions.
Problem solving and solutioning for the remediation of data incidents and issues in a way that aligns to the CDO data governance principles and engages the relevant experts across the organization.
Lead continuous improvement efforts within the Data Operations team to drive operational excellence within the CDO and influence change across the organization.

Manage and oversee Data Operations projects and initiatives.
Participate in relevant operational and governance forums representing CDO Data Operations.
Partner with Data Governance colleagues to operationalize the Data Governance and Operations framework and principles.
Define clear accountabilities, role and responsibilities around data governance and operations across data teams and the wider organization.
Evangelize critical initiatives and adoption of new ways of working through a range of different channels and engagement approaches.

Develop operational metrics, KPIs, SLAs and OKRs as appropriate to establish a robust and action-oriented operational measurement framework for data.
Collaborate with Risk and Technology teams to ensure consistency and standardization in frameworks, processes and tools.
Provide transparency around operational hygiene through regular reporting and taking a proactive approach to sharing information.

Experience & Qualifications

Minimum Requirements:

Bachelor’s degree or the equivalent combination of education and relevant experience
12+ years of total relevant work experience ideally including data management
5+ years people management experience
A thorough understanding of data governance principles, frameworks and methodologies, and experience applying them in the real world all stages of the data lifecycle.

Execution excellence and a track record of delivering long term business value
Strong risk management awareness and understanding
A sound understanding of financial markets
Proven track record of attracting, hiring and retaining talent
Ability to think and plan strategically, working in ambiguous environments

Strong analytical skills and the ability to aggregate and simplify complex, disparate information
Experience navigating complex, global organizations
Strong written and oral communications skills with experience presenting and influencing at C-suite level
Entrepreneurial and innovation mindset
Highest level of integrity and the ability to foster trust and loyalty

Preferred Requirements

Master’s degree or MBA
In-depth understanding of asset management industry
Experience leading and working in Agile environments, ideally at scale but with the ability to flex as needed e.g., waterfall

Lean Six Sigma or related skills and experience
Some, but not necessarily all of the following:

Data architecture, information management, conceptual data modelling, and ontologies.
Data condition/quality assessment and remediation.
Data warehousing and data operations.

Data valuation and working with data as an asset.
Experience developing and managing data sharing agreements.
Data ethics and privacy.
Cybersecurity risk assessment for data systems and processes, and knowledge of relevant standards and regulations such as ISO27001, 27002, NIST, NIS-D.
Metadata, reference data and master data management.

Change management, using established frameworks

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for remote work up to three days a week.

Regional Requirements:

Wage Transparency Disclosure* –

New York: Minimum salary (USD) range $208,000 – $350,000 Annual

*Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. Salary range disclosure as required by sb19-085 when hiring in Colorado, S9427A when hiring in New York, SB 1162 when hiring in California, and SB 5761 when hiring in the State of Washington.

Commitment to Diversity, Equity, and Inclusion:

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

Benefits: We invest in our people through a wide range of programs and benefits, including:

Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
Flexible and remote work opportunities
Health care benefits (medical, dental, vision)
Tuition assistance
Wellness programs (fitness reimbursement, Employee Assistance Program)

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Data Operations Director

Job Overview

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Data Operations Director

Job Overview