NCG seeks an equity-centered, relationship-oriented leader as Director for Member
Engagement to oversee membership engagement, emergent partnerships, and key
programming that strengthens our strategic focus on addressing inequities and increases our ability to transform philanthropic practices. The Director ensures that the organization addresses the range of audiences (family, public, private, and corporate foundations and beyond) that comprise the dynamic and diverse people in our philanthropic community. The Director will also work in close partnership with the President and CEO, supervise membership staff, and provide thought partnership across the team as they develop and implement strategies for effective member engagement. This will require a collaborative leader who is excited about NCG’s role in the field and is able to relate to, inspire, and bring together a wide range of stakeholders in a way that helps move philanthropy forward.
We prioritize equity, diversity, and inclusion, and welcome applicants of diverse race, ethnic culture, gender expression, age, sexual orientation, and physical abilities. Our Director should embrace racial equity as a core value and have the emotional intelligence to effectively work with people of all backgrounds and positively contribute to NCG’s culture.
Essential Job Functions
Strategy (~40 percent)
● Leads the organization in the area of membership operations; provides the
membership perspective to work and project teams; and ensures alignment of
membership work with overall strategic and operational goals.
● Designs, implements, and manages a short- and long-term strategy for the
recruitment of new members to meet identified strategic, numeric, and revenue
● Supplements efforts of the development team to contribute to resource development,
securing support for general operations and program specific activities.
● Develops and implements an annual plan for member retention and accompanying
● Creates and maintains new partnerships and opportunities for NCG engagement,
including with statewide and national collaborative efforts such as Philanthropy
California and United Philanthropy Forum.
● Assists the President and CEO with special assignments as requested.
Member Experience (~25 percent)
● Serves as a primary contact to field inquiries from members and the general public;
responsible for evaluating and appropriately routing requests and responding in a
manner that reflects NCG’s customer service values.
● Provides primary oversight for the NCG Annual Conference, including overall
conference design, project management, and coordination of the team tasked to
deliver the event.
● Ensures linkages between member service activities and program development.
● Oversees annual membership renewal drive.
● Supervises the Membership Coordinator in the delivery of NCG’s membership
● Ensures that NCG has the appropriate mix of services, programs, and activities to
meet the needs of the range of audiences that comprise its membership.
● Provides strategic management of electronic relationships through ecommunications; database and website interface; and functionality and data
Membership Development (~20 percent)
● Cultivates and nurtures relationships with current and potential members.
● Develops strategies to get members involved and engaged through leadership and
● Leads the Member Engagement Committee in quarterly meetings aligned with board
meetings; identifies committee members; and develops agendas and priorities for
● Leads orientation of new and prospective members on member benefits and
opportunities for engagement.
Donor and Trustee Engagement (~15 percent)
● Provides strategic oversight of the NCG efforts to engage philanthropic leadership
through its 5 Shifts initiative, including supervision of the Senior Manager for Donor
and Trustee Services.
● Manages Senior Fellows engaged via 5 Shifts for specific assignments on behalf of
NCG works with great intention to build an organizational culture rooted in equity; inclusion; diversity of experience and perspective; and belonging. As we shift into a more hybrid work environment, we refined and affirmed the core competencies necessary to succeed in this role in alignment with our values. These competencies, in priority order for this role, include:
● Relational. Ability to cultivate and maintain relationships with colleagues and members.
Excellent interpersonal skills with an ability to work with diverse people and in diverse
● Weaver. Demonstrated ability to weave diverse elements of the network together for
● Strategic. Ability to collect, review, synthesize, and present information and findings
and influence project trajectory.
● Emotionally Intelligent. Is self-aware and reflective, and able to read and respond
appropriately to the energy in a room.
● Effective. Experience leading signature strategic initiatives and developing/executing
successful plans to achieve strategic goals.
● Self-Directed. Have a natural curiosity to find solutions amidst uncertainty and use
evidence-based data in all decisions.
● Results-Oriented. The ability to organize, prioritize, and manage complex,
multidimensional projects and the commitment and ability to meet work goals on time.
● Joyful. Brings joy, humor, and possibility, and positivity in the face of challenges.
● Adaptive. Responds intentionally and effectively to changing conditions and needs.
How to Apply
To apply, please email your cover letter (not to exceed two pages) and resume (not to
exceed two pages), answering the questions below, as well as a list of three references
(who will not be contacted without advance notice) to email@example.com by no later
than Wednesday, May 31, 2023, at 5 pm PT including “Director for Member Engagement” in
the subject line:
1) What motivates you to offer your time, skills, and gifts working with philanthropy,
business, government, nonprofits, and/or community to tackle our region’s most
pressing social issues?
2) Share a brief example of an experience or program you led that illuminates your
interest in NCG’s work around racial equity. What is a key lesson learned that you
would bring with you to this role?