Employment Services Counselor I/II

ABOUT THE POSITION

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The County of Riverside’s Department of Public Social Services is seeking to fill multiple Employment Services Counselors I/II (Spanish bilingual and non-bilingual) positions in the Welfare to Work Division. This recruitment will fill vacancies throughout Riverside County.

Immediate Vacancies throughout Riverside County (Including the Desert and Blythe)

**** Candidates who recently applied for this job do not need to reapply ****

Under general supervision, in the Department of Public Social Services Welfare to Work Program, the incumbent will develop employment opportunities by promoting various job programs to employers and community organizations; counseling participants in the developing of an employability plan; providing assistance in obtaining employment or appropriate training, and perform other related duties as required.

The most competitive candidates will have experience counseling and/or training individuals in employment services (such as resume writing and employment interview skills); presenting and/or conducting training sessions; knowledge of Microsoft Office Suite; strong customer service skills; strong written and verbal communication skills .

*All applicants who indicate bilingual skills on the application are required to take a Spanish bilingual assessment. (Level 2 – Speaking & reading comprehension)

Meet the Team!
The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

EXAMPLES OF ESSENTIAL DUTIES

• Solicit and develop sources of employment for participants; explain program benefits and requirements to potential employers and community organizations.

• Initiate cold calls to potential employers; attend job fairs and other functions to solicit jobs; promote participation in various employment programs.

• Interview, screen, and counsel participants regarding employment barriers; advise participants regarding alternate training and employment opportunities.

• Evaluate participants interests, education, and experience to determine possible program placements; develop plans to further participants entry into the labor market.

• Arrange supportive services and refer participants to appropriate training and employment services; monitor and evaluate participants progress and attendance.

• Counsel participants in interviewing skills, techniques, and etiquette for employment interviews; follow up on participants after placement in jobs to assist with work related problems.

• Administer and determine suitability for Lump Sum Diversions.

• Facilitate Self Sufficiency Through Employment (SSTE) Workshops.

• Conduct home calls to promote participation in employment programs; assisting in overcoming barriers and provide job leads.

MINIMUM QUALIFICATIONS
EMPLOYMENT SERVICES COUNSELOR I
Salary:
$20.99 – $28.91 Hourly
$3,637.68 – $5,011.38 Monthly
$43,652.13 – $60,136.54 Annually

OPTION I
Experience: One year of experience comparable to an Employment Services Technician with Riverside County.

OPTION II
Experience: Two years of experience comparable to an Eligibility Technician III with Riverside County.

OPTION III
Education: Completion of 30 semester or 45 quarter units of course work from an accredited college or university in social/behavioral sciences, education, public/business administration, or a closely related field. One year of interviewing experience, which included the placement and/or monitoring of clients in employment and/or training programs, may be substituted for 15 semesters or 24 quarter units of the required education.

OPTION IV
Experience: Two years of professional level experience in the personnel field, which included exposure to a wide variety of occupational areas, utilizing job placement and skills assessment.

________________________________________________________________________

EMPLOYMENT SERVICES COUNSELOR II
Salary:
$22.20 – $33.16 Hourly
$3,848.66 – $5,747.53 Monthly
$46,183.90 – $68,970.30 Annually

OPTION I
Experience: One year of as an Employment Services Counselor I with Riverside County.

OPTION II
Experience: Two years of professional experience in vocational, educational, or motivational counseling, employment development, training, and/or employment agreement negotiation and monitoring, or vocational testing and assessment. Experience must have included one year in a California county welfare-to-work program.

OPTION III
Experience: One year of experience comparable to an Eligibility supervisor with Riverside County.

ALL OPTIONS
Knowledge of: Principles and techniques of counseling, vocational guidance, and occupational placement; social and psychological problems of unemployment or vocational adjustment faced by disadvantaged persons; wide variety of occupational job duties and requirements; public social service agencies and their services; general labor market trends and economic conditions.

Ability to: Promote concepts of hiring welfare recipients to employers and the community in order to obtain employment for SSTE Workshop participants; assess and evaluate the employability of participants in job programs; counsel and motivate participants; mediate and resolve conflicts between job program participants and employers; establish and maintain effective working relationships with disadvantaged participants, employers, community service agencies, members of the public, and staff; communicate effectively in written and oral form; maintain case records. Proficient computer skills preferred.

SUPPLEMENTAL INFORMATION
Other Requirements

Assessment: Minimally qualified candidates will be required to pass a computerized assessment in order to be considered for this position.

Veterans’ Preference

The County has a Veterans Preference Policy. Upload a copy of your (or your spouse’s) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse’s letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans’ preference. See the policy here (Download PDF reader).

Open to All Applicants

This recruitment is open to all applicants.

Applicants who are current County of Riverside employees and/or current employees of the Department of Public Social Services WILL be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/.

Application Period

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. All applicants must submit a complete application by the deadline. No late applications will be permitted.

Include relevant work experience details on resume and/or application.

Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.

Upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

For questions regarding this recruitment

Contact Danilo Lozano at [email protected] with any questions regarding this recruitment.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees’ Retirement System (CalPERS).

• Tier I (Classic Member – Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member – Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member – Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees’ Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.

A new member is defined as any of the following:

CalPERS refers to all members that do not fit within the definition of a new member as “classic members”.

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to [email protected] or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees’ Retirement Law. The Retirement Law is complex and subject to change. If there’s any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0< 3 year = 80 Hours (10 Days)

4< 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.