Also hiring in Kings Mountain, Stanley, Shelby and Denver. Full & Part Time
Your Purpose:
At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Flexible Schedules Available:
Day shift
Night shift
Weekends
Weekdays
Full-time or Part-time
Are you:
New to the workforce or with limited experience/education, but a willingness to learn?
Retired and want to continue to make an impact?
Someone without a college diploma? No problem!
A Veteran or military personnel transitioning from the service?
Part of a military family that moves often with deployments?
A recent college graduate or current college student?
A stay-at-home parent who needs a flexible work schedule?
A gig worker or looking to add a second income?
Bilingual? Bilingual candidates are highly encouraged to apply!
What you’ll do here:
As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.
Conduct face-to-face tax interviews with clients.
Generate business growth, increase client retention, and offer additional products and services.
Answer client calls via our national call center routing system.
Answer tax related questions and provide future tax planning to clients in a timely fashion.
Marketing and business generation efforts.
Support office priorities through teamwork and collaboration.
Mentor and support teammates, providing guidance and in some cases acting as a lead.
This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.