Housekeeping Houseperson

Description

Position at Residence Inn Cincinnati Airport

Come Join Our Fantastic Team!

Currently, we are looking for a top-performingHouseperson.

We’re looking for a Houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean, such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of experience in a houseperson or housekeeping role and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

What is in it for YOU?

All Associates:

• ON DEMAND PAY (NO FEES!) * Access your pay as you’ve earned it! No cost to you!
• Vacation/ Personal days & Holiday pay
• Access Perks
  • Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month/Associate of the Year/Service Awards

Full-Time Associates:

• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401K with a Company match!
• Jury Duty Leave
• Bereavement Leave

Some Key Areas of Responsibility include:

• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
• Ensure the highest level of customer service by anticipating and responding quickly to visitors’ requests
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities

Requirements:

• High school diploma, GED, or equivalent
• At least one year of experience as a houseperson or housekeeper preferred
• Proven customer service experience with a strong guest-focused mentality
• Strong knowledge of cleaning techniques and products
• Hard worker with solid time management, organizational, and communication skills
• Applicants must be able to work weekends & holidays.

As a Company, we believe the true success of our operation rests with the associates who bring life to the brick and mortar. A great hotel or club is created by great people who perform their job to the best of their ability and are always friendly and helpful to the guest. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.

With our commitment to an inclusive workplace, Commonwealth Hotels is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

EOE/Drug-Free Workplace.