Keyholder, Lip Lab – Irvine Spectrum

Job Description

Position: Keyholder, Lip Lab

Status: Full Time

Reports To: Store Manager

Location: Irvine Spectrum – 718 Spectrum Center Drive Irvine, CA 92618

Do you want to be the mastermind behind creating a custom lip product and experience for Lip Lab guests? At Lip Lab, you will have the opportunity to connect with customers in the manufacturing of their own custom lip color. Here at Lip Lab, you will take the lead in helping someone bring their custom idea to life. Their lip color will be uniquely theirs from the ideation to: color, finish, flavor and even the name. So, if you enjoy being the face of a business, being creative, and bringing ideas to life- then look no further, Lip Lab is the place for you!

The salary range for this position is $18.00 – $21.00 per hour based upon store location. Offered salary is dependent upon experience and location.

The Role:

As a Keyholder you will not only be assisting with the day in and day out operations of the store but will also help in maintaining a fun, inclusive atmosphere that guests and employees will all want to be a part of. If you have a passion for color, leadership, teamwork and providing unique guest experiences then keep reading!

What we are looking for:

• Strong background in guest services, multi-tasking and delegation (minimum of 2 years’ experience is required)
• The ability to work in close coordination with superiors to ensure the business runs smoothly and successfully
• Proficiency with excel, MS word, outlook, and google docs
• Someone who leads by example with a can do attitude and always goes above and beyond
• An inclination towards providing top notch guest service and promoting an upbeat party atmosphere
• An ability to identify opportunities within team and work alongside management to execute any training or follow up required
• Ability to engage guests while multitasking and time manage to ensure the ultimate experience
• Comfortable in a fast paced, high volume environment
• Physically able to meet the demands of the job including the ability to stand for prolonged periods of time, lift to 30 lbs., including the ability to kneel and squat.

What you will do:

• Providing a unique and entertaining guest experience from beginning to end, confirming reservations, welcoming guests, completing reservations and hosting parties
• Working closely with store manager and assistant store manager to ensure targets and goals are being achieved
• Sharing sales targets with team when manager on duty and delegating tasks
• Create a strong, positive, and energetic environment for team through positive feedback/reinforcement and coaching of Lip Lab values and standards with support from store manager and assistant store manager
• Provide consistent and on the spot coaching/feedback to team members to encourage growth when manager on duty
• Ensure Good Manufacturing Standards are being followed by team members
• Ensure hygiene and safety standards are always maintained

What we offer:

• A diverse and inclusive workplace
• A chance to express yourself and your love for color and artistry
• An opportunity to grow within a supportive company (we are expanding and will always ensure our employees are with us every step of the way)
• An ability to grow within the cosmetics/artistry industry regardless of your background (we hire across a range of industries: hospitality/service, retail, guest services, performance/arts, etc)

The Perks:

• Competitive pay with the potential for sales bonuses
• Paid holidays and time off
• Fantastic employee discount: 40% off our in-store products
• A chance to have your artistry featured on our social media platforms
• Competitive pay with the potential for sales bonuses

At Lip Lab our number one goal is to foster an inclusive, positive, and safe environment for our employees and guests alike. We are an equal opportunity employer that will always ensure our team grows with us.

If you are looking to work for a company that celebrates individuality, then look no further!

Apply today and let the good times begin!