Responsible for diagnosing problems and performing complex and/or major mechanical repairs at the
customer’s place of business on customer’s equipment including engines, engine components, and
sub-assemblies.
ESSENTIAL FUNCTIONS
Accurately troubleshoot and diagnose all problems with customer’s equipment.
Identify and order parts necessary to complete repairs and routine maintenance.
Perform complex and/or major repairs on customer’s equipment. Replace parts and equipment as necessary. Perform routine maintenance on equipment according to established guidelines and schedules.
Complete all work orders and time sheets in a legible, accurate and timely manner.
Maintain a clean and safe work environment.
Perform all work in accordance with established quality standards and safety procedures.
Assist lower level Field Service Technicians in completing work assignments as necessary.
QUALIFICATIONS
High School Graduate or General Education Degree (GED) required and three to seven years related
experience.
The trait of being dependable and trustworthy.
Ability to utilize the available time to organize and complete work within given deadlines.
Ability to communicate in writing clearly and concisely.
Ability to communicate effectively with others using the spoken word.
Ability to take care of the customers’ needs while following company procedures.
SKILLS & ABILITIES
Computer Skills
Basic computer navigation and utilization skills required. Proficiency in Microsoft Office applications
(Word, Excel, Outlook) preferred.
Certificates & Licenses
Technical certification in automotive and/or diesel engine repair required. Prior experience with diesel
engine repair and rebuild required.
Other Requirements
Ability to utilize laptop computers and portable diagnostic tools required. Clean driving record and
valid Driver’s License required.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
