Parts & Service Sales Representative

POSITION SUMMARY

Responsible for effectively selling parts and services for the trucking, fleet delivery, marine, construction, mining, oil and gas well services, emergency services and industrial machinery industries in an assigned territory to achieve maximum sales profitability and growth.

ESSENTIAL FUNCTIONS

• Generate new customer accounts as well as service and maintain existing accounts. Analyze customer needs and interests and determine how company products and services can best meet their needs.
• Achieve sales goals and forecasts, as established by the department and the organization.
• Assist in marketing and sale of new products and/or prototypes to the existing marketplace.
• Review completed jobs for variations in component costing.
• Interface with other departments, including engineering, manufacturing, production and purchasing, to oversee project development and ensure timely delivery of finished products.
• Monitors sales orders to ensure project costs, materials lists and delivery schedules meets project specifications and deadlines.
• Compute installation or production costs, and prepare and submit bid specifications to existing and potential customers for review. Negotiate proposals and sales and service contracts with customers.
• Establish, maintain and develop business, social and networking relationships with individuals within the petroleum industry in order to generate and maintain a positive business image for the organization within the industry.
• Plan and organize sales strategy.
• Expedite the resolution of customer problems, issues or complaints.
• Ensure strong, effective market share of the products and services by providing direction and information on the products and related services.
• Attend sales and trade meetings and reads related publications to obtain current market condition information, business trends, and industry developments.
• Demonstrate and explain use of installed equipment and production processes.
• Arrange for installation and test-operation of machinery and recommend solutions to product-related problems.
• Evaluate sales performance results.
• Provide management oral and written reports on customer needs, problems, interests, market situation, competitive activities, and potential for new products/services.   
• Conduct all business transactions in an ethical manner.

QUALIFICATIONS

High School Graduate or General Education Degree (GED) and three to seven years related experience.

• Ability to communicate effectively with others using the spoken word.
• Ability to communicate in writing clearly and concisely.
• Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Ability to focus on a goal and obtain a pre-determined result.
• Ability to be truthful and be seen as credible in the workplace.
• Ability to get along well with a variety of personalities and individuals.
• Ability to effectively present information publicly.
• Ability to effectively build relationships with customers and co-workers.
• The trait of being dependable and trustworthy.
• Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Ability to convince a group of people to work toward a goal.

SKILLS & ABILITIES 

Computer Skills

Proficient in Microsoft Office applications (Word, Excel, Outlook).  Prior experience with Oracle preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)