Quality Assurance Coordinator

Seeking Quality Assurance Coordinator for immediate hire. Accepting applications from all groups.

REPORTS TO: Quality Assurance Manager

LOCATION: 10 Corrine Court, Vaughan, ON, L4K 4T7 

WORKING SCHEDULE: Monday to Friday, 8:00am – 4:30PM or 8:30AM – 5:00PM 

POSITION DESCRIPTION:

This position is required to monitor the overall status of the branch from a Quality perspective. Compliance to regulations, including cGMP’s, will be maintained through the implementation of procedures and training, and regular inspections.

DUTIES & RESPONSIBILITIES:

• Ensure all staff are trained in their respective job functions, including GMP training and maintain training records
• Write and revise standard operating procedures as necessary.
• Coordinate maintenance of procedure manuals at the branch.
• Conduct regular inspections of the facility and report the findings to the Branch Manager and senior management.
• Respond to audits, develop action plans and provide follow-up to ensure actions are completed and documented.
• Provide feedback and assistance to Customer/Client questions and concerns.
• Initiation and completion of Deviation Reports and Change Controls
• Monitor the processes and systems within the branch to promote effective operation and procedural compliance. Ensure documentation is complete and accurate.
• Maintain relations with outside contractors/suppliers and monitor effectiveness of their services.
• Provide assistance with inventory reporting and lot control.
• Recalls – Working directly with the Client ensure product is both physically and systemically quarantined
• Supervise lot hold/release processes to ensure effective control and accurate documentation
• Investigate discrepancies and problems, and advise the appropriate individuals of the findings through effective reporting and follow-up.
• Maintain ongoing surveillance/reporting of temperature conditions within the different storage areas of the warehouse.
• Perform temperature alarm testing and security testing.
• Coordinate regular and emergency maintenance of equipment.
• Place product on Hold as per Client Procedure Manuals and physically remove product from primary picking locations
• Coordinate disposition of product as per Clients requests and Lynden’s Destruction agreement.
• Perform specific duties for inbound receipts as agreed upon in the Client Procedural Manuals.
• Develop proactive strategies for preventing possible future problems with systems or processes.
• Maintain communication with all levels of the branch by attending meetings with management and staff and provide input and training.
• Supervise and approve packaging / labeling operations that are conducted at the branch.
• Cover for other QA coordinators’ duties and perform other activities as assigned by QA Manager or senior management.

SKILLS/TRAINING REQUIRED: (details of course training requirements are outlined in the Learning Management System)

• Strong knowledge of current regulatory requirements
• Superior familiarity with warehouse and office operations
• Effective problem solving skills
• Excellent verbal and written communication
• Excellent organizational skills
• Ability to make decisions and recommendations
• Demonstrate effective interpersonal and team skills

EDUCATION & EXPERIENCE:

Minimum education required: 

• B.Sc. degree or equivalent

Minimum experience required:

• 2 years warehouse operations experience
• Plus 6 months on-the-job training OR equivalent combination of experience and education.