Reliability Monitor Engineer II/III/Sr.

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At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources.  We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering diversity and inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We accept and celebrate those that join us and recognize that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. A diverse and inclusive workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

ERCOT offers the flexibility to work both in and out of the office within the state of Texas, providing our employees with an enhanced work life balance.

Join our compliance team to help safeguard the reliability of the electric power grid and wholesale markets by ensuring the company’s operations adhere to state and federal regulations.  The world of compliance is ever changing and becoming more and more complex.  Help grow your technical and leadership skills while assisting ERCOT teams to keep up to date with the latest regulations.

JOB SUMMARY

Works closely with ERCOT Subject Matter Experts (SMEs) to ensure that ERCOT ISO meets or exceeds the reliability performance requirements in accordance with ERCOT Protocols and Operating Guides. Reviews ERCOT Market Participant performances, provides reports, and works with entities to improve or mitigate performance issues. Reviews, provides comments, and recommends Protocol and Operating Guide revisions to ensure they meet reliability needs and support compliance with the NERC Standards, and ERCOT Regional Reliability Standards. Ensures System Operations policies and procedures are in place as needed to demonstrate compliance with the requirements. Coordinates with relevant personnel in each group to ensure the appropriate business processes are in place and documented in the form of descriptive processes or procedures

JOB DUTIES

• Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Impact is generally limited to specific assignments or projects.
• May respond to inquiries and/or provide assistance and/or guidance to lower level workers.

ADDITIONAL JOB DUTIES

Level 2

• Identifies the performance measures and documentation requirements related to ERCOT regulatory standards requirements
• Selects, models and implements the performance measures and documentation requirements related to the all ERCOT regulatory standards requirements
• Monitors and reports ERCOT ISO and Market Participant Reliability performance in accordance with ERCOT Protocols and Operating Guides
• Monitors ERCOT ISOs Reliability performance in accordance with the FERC, NERC and Regional Standards, and coordinates with ERCOT SME's efforts to mitigate issues and improve Reliability performance
• Verifies ERCOT ISO meets its reporting requirements for regulatory requirements
• Conducts the performance and regulatory review of System Events in accordance with the PUC and NERC Event Analysis requirements, and coordinates any efforts to improve performance and associated mitigation plans Other reports to be reviewed • • include Relay Mis-operation Reports, DCS events, Frequency Response reports and other Operational Reports
• Monitors and initiates (as required) Protocols and Operating Guide revisions within the role of the reliability and regulatory expert for the ERCOT ISO
• Checks that revisions to Protocols and Operating Guides support NERC Standards, both current and future versions
• Provides support to ERCOT staff, PUCT and Market Participants, with respect to improving Reliability and Compliance
• Responds to PUCT and NERC requests for information and coordinates responses with the appropriate ERCOT SME's including the development, implementation and ongoing maintenance of routine reports
• May attend national and ERCOT regional working group and committee meetings as required which includes but not limited to PDCWG, ROS and TAC
• Works with SMEs and other stakeholders to review FERC orders, NERC Reliability Standards, Regional Reliability Standards, and ERCOT Protocols and Operating Guides changes and prepares comments and recommendations on behalf of ERCOT ISO
• Supports business groups and SMEs to develop, implement, and manage routine audit documentation demonstrating compliance to FERC orders, NERC Reliability Standards (693 and CIP), Regional Reliability Standards, and ERCOT Protocols and Operating Guides
• Assists ERCOT ISO personnel with the preparation and participation for NERC and other audits
• Updates compliance tools, track effort and progress of audits and investigations, and manage library of audit documentation

Level 3 – Above +

• Evaluates and reports ERCOT ISO and Market Participant Reliability performance in accordance with ERCOT Protocols and Operating Guides
• Rates ERCOT ISOs Reliability performance in accordance with the FERC, NERC and Regional Standards, and guides ERCOT SME's efforts to mitigate issues and improve Reliability performance
• Ensures ERCOT ISO meets its reporting requirements for all regulatory requirements
• Ensures that revisions to Protocols and Operating Guides support NERC Standards, both current and future versions
• Makes recommendations and gives consultation to ERCOT staff, PUCT and Market Participants, with respect to improving Reliability and Compliance
• Anticipates PUCT and NERC requests for information and develops responses with the appropriate ERCOT SME's including the development, implementation and ongoing maintenance of routine reports
• Attends national and ERCOT regional working group and committee meetings as required which includes but not limited to PDCWG, ROS and TAC
• Collaborates with business groups and SMEs to develop, implement, and manage routine audit documentation demonstrating compliance to FERC orders, NERC Reliability Standards (693 and CIP), Regional Reliability Standards, and ERCOT Protocols and Operating Guides
• Prepares ERCOT ISO for NERC and other audits and participate in the audits

Level Senior – Above +

• Leads team efforts and departmental projects
• Serves as the lead contact for market participants regarding reliability and compliance issues
• Coordinates with relevant personnel in each group to ensure the appropriate business processes are in place and documented in the form of descriptive processes or procedures
• Confirms ERCOT ISOs Reliability performance in accordance with the FERC, NERC and Regional Standards, and guides ERCOT SME's efforts to mitigate issues and improve Reliability performance
• Develops, defends and ensures that revisions to Protocols and Operating Guides support NERC Standards, both current and future versions
• Works with SMEs and other stakeholders to review ERCOT Protocols and Operating Guides changes and prepares comments and recommendations on behalf of ERCOT ISO
• Leads business groups and SMEs to develop, implement, and manage routine audit documentation demonstrating compliance to ERCOT Protocols and Operating Guides
• Updates compliance tools, track effort and progress of audits and investigations, and manage library of audit documentation

EXPERIENCE

• Level 2: Requires minimum 2 years job related work experience in excess of degree requirements
• Level 3: Requires minimum 3 years job related work experience in excess of degree requirements
• Senior Level: Requires minimum 5 years job related work experience in excess of degree requirements

PREFERRED EXPERIENCE

• Experience with SQL Queries, BI Cognos, and/or MS Excel
• Understanding of ERCOT Protocols and Operating Guides
• Report writing experience
• Experience with EMS

EDUCATION

• Bachelor's Degree : Engineering or related field (Required)
• or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

WORK LOCATION:

• This position is Remote First.  The majority of job duties can be performed remotely from your Texas residence.
• May be required to be on-site at the Taylor or Austin facilities at least once a month, or more based on the business needs and as determined by the Manager
• Remote work is required to be performed from your Texas residence.  
• Work arrangements are subject to business needs and are subject to change accordingly
• Employees may opt to work on-site more than required or 100% of the time

There is one position available. It is open to a Level 2, Level 3, or Senior level depending on the experience of the candidate that is identified.

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.  It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned.  This job description is not intended to create a contract of employment with ERCOT.  Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-Remote, #LI-MH1

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