The Department Head performs a range of duties to meet the needs of customers and the business. This role is responsible for merchandising and maintaining the sales and stock room areas of their assigned department(s) according to company policies and procedures. The Department Head also partners with the store team to perform sales transactions and assist customers on the sales floor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain OSJL merchandising standards for all assigned areas
Restock assigned department(s)
Merchandise new items according to company guidelines
Ensure all OSJL customers receive the best possible service on the sales floor and at the point of sale
Act in compliance with all Company policies and procedures
Handle all transactions and corresponding documentation according to company standards
Provide timely communication to store leadership on any opportunities for improvement
Address and resolve any issues in order to keep department(s) organized and safe for customers and associates
Support the training of all existing and new store associates
Operate a cash register as needed
EDUCATION & EXPERIENCE REQUIREMENTS:
Prior retail merchandising, customer service and/or cashier experience in other retail environments preferred
Basic math and reading skills, legible handwriting, and good verbal and written communication skills
ATTRIBUTES:
Effective Communicator: You possess strong communication skills and have the ability to build and maintain a culture of trust and respect.
Team Oriented: You are capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client. You commit time, focus, and energy to develop future OSJL leaders by motivating them around a common purpose and vision.
Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner. You understand the tools and processes needed to meet larger strategic initiatives.
Passionate: You must be passionate about online collaboration and ensuring our clients are successful; we love seeing hunger and ambition.
WORK ENVIRONMENT:
Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift.
Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.
