Security Officer, Lieutenant

About Texas Children’s Hospital

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S.News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years.

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Center for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; and Texas Children’s Hospital The Woodlands, a second community hospital opening in 2017. We have also created the nation’s first HMO for children, established the largest pediatric primary care network in the country and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is also academically affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 13,000 dedicated team members, visit texaschildrenspeople.org for career opportunities. You can also learn more about our amazing culture at infinitepassion.org .

Summary:

We’re hunting for a Lieutenant Security Officer for our Austin Campus, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the best in the nation. In this position, you will lead, motivate, train, and supervise the security team in protecting the staff, patients, visitors and assets of Texas Children’s. To support Texas Children’s by providing a visible supervisory responsibility in planning, organizing, directing, and supervising the work performed by subordinate personnel. Provides day-to-day supervision of department operations at assigned locations and conducts routine inspections of personnel protection equipment and department authorized firearms and documents as needed.

Think you’ve got what it takes?

Job Duties & Responsibilities
• Assists in conducting Basic Training, Department Training, and In-Service Training as needed. Assigns available personnel efficiently, ensuring minimum staffing levels are achieved according to departmental guidance.
• Ensures that the Security Services’ primary responsibilities of securing designated posts, actively patrolling the hospital campus, and facilitating smooth traffic flow are carried out in a professional manner and customer service-oriented fashion.
o Assists with Pedestrian Assistance post as requested or scheduled to ensure that post is always staffed.
o Ensures that all equipment, including radios and keys are functional at the beginning of shift and during all shifts and reports any variances to management.
o Responsible for maintaining and consistently reviewing/updating the staffing calendar to ensure that minimum security coverage is always met.
o Escalates requests for extra, overtime, or gap coverage to operations manager proactively to allow for appropriate resource scheduling.
o Proactively communicates with all shift supervisors across all shifts, and requests assistance with coverage well enough in advance to allow for scheduling and to ensure that all minimum staffing requirements are maintained, and other duties as assigned.
• Observes and reports on all conditions inside and outside of the Hospital for potential threats to the safety of patients, visitors, employees, and medical staff.
• Supervises, trains, and evaluates Sergeants, commissioned officers, security officers, on an assigned shift.
• Promotes customer and public relations as a priority through a professional appearance and demeanor in the execution of responsibilities.
• Safely operates and maintains Texas Children’s Hospital owned vehicles as directed by departmental procedures.
• Responds to emergencies and may use the AED, assist in providing basic life support, or utilize Personal Protective Equipment.
• Attends and completes hospital and departmental required training. Successfully completes all necessary exams for initial and ongoing certifications.
Skills & Requirements
• Being fully vaccinated against COVID-19, including any booster dose(s) of the COVID-19 vaccine recommended by the Centers for Disease Control when eligible, is required for all employees at Texas Children’s unless approved for a medical or religious exemption.
• Required H.S. Diploma or GED with a preferred associate degree
• Required Licenses/Certifications
o LCSO – Commissioned Security Officer by the Texas Department of Public Safety – Private Security Board, acquired within 90 days of entering the role.
o CAHSO – Cert Adv Healthcare Sec Officer by the International Association for Healthcare Security & Safety (IAHSS), acquired within 90 days of entering the role.
o TDR – Texas Driver’s License State of Texas, acquired within 90 days of entering the role.
o Must pass a Motor Vehicle Record (MVR) check demonstrating a clear driving record as defined by the routine driver qualifications outlined in the Texas Children’s Fleet Safety Policy and Procedure by the job entry date. Must also maintain a clear driving record.
o Must pass a Physical Fitness Test performed by Texas Children’s Employee Health Services and/or an affiliate by the job entry date. And Licenses and Certifications Req Pref Enter Licenses/Certifications Licensing Authority
o Must pass a Psychological Evaluation performed by Texas Children’s Employee Health Services and/or an affiliate by 04/30/22 or the job entry date whichever is later. And Firearms qualification – by the State of Texas
o BLS – Cert-Basic Life Support by the American Heart Association; Within 90 days of entering the role
• 4 years Security, law enforcement, or military experience
• A Bachelor’s degree may substitute for 2 years of the required security, law enforcement, or military experience.