Seeking Shipping / Logistics Customer Service Coordinator for immediate hire. Accepting applications from all groups.
Scope of the Position
Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.
Responsibilities
• Responsible for addressing any customers issues • Generates daily load sheets and requirement listing • Monitors all Customer Portals • Ensure adequate supply of containers through weekly inventories • Monitor activities on the dock and activities of the shippers/receivers • Adhere to all company policies, procedures and instructions • Annual MMOG/LE self-assessments.
Qualifications
• High School Diploma/GED • 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment • Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset • Strong organizational and time-management skills • Strong interpersonal and communication skills (both verbal and written) • Proficiency with database applications and administration systems, specifically Microsoft Office
