Sr. Administrative Assistant – Emerging Markets (Hybrid)

Role Summary

Provides administrative support to market leadership and sales, supporting large departments with the majority of duties being high level administrative tasks which may include: planning/coordination of large events, meetings or conferences, complex project work, ordering materials and collaterals, and various sales support functions. Requires 3 – 5 years secretarial experience. Work requires initiative and judgment in making decisions and knowledge of department and company policies and procedures. Typically supports mid to upper-level manager.

Responsibilities

• Respond to requests for copies of business related materials in a timely manner
• Distribute correspondence, customer reporting data, and other communication tools to customers and producers
• Follow prescribed guidelines for filing company documents and handling proprietary information
• Coordinate Sales projects as assigned by Manager and/or Sales partners
• Schedule meetings and complete business travel arrangements
• Support the Sales Team in the production of Requests for Proposals for New and Existing Business within the allotted timeframe
• Partner with the Sales team to develop customer presentations, mass mailings, and other customer or producer related projects
• Complete group service agreements for New and Existing Business within given timeframes for each request placed
• Ensure all needed collateral material is ordered as needed
• Assist in the resolution of broker, customer and member related service issues to include claim, benefits and eligibility matters within 24 to 48 hours.
• Consistently deliver high quality work within established time frames; willingly assist peers and management
• Actively participate in staff meetings and one-on-one meetings. Work collaboratively with peers, management, and project teams toward solutions, and quality improvements.

Qualifications

• Prior experience as an Administrative Assistant (minimum of 3 years).
• Strong project management skills.
• Advanced Computer Skills (PowerPoint, Excel, Word, and Outlook).
• Excellent written and oral communication skills.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.