Be a part of one of the most successful financial institutions in the country!!
Star One Credit Union is one of Silicon Valley’s largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by America’s Credit Unions for providing the highest direct financial benefit to the members we serve.
We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!
401(k) Plan, Match, and Profit Sharing
Annual Wellness Benefit
Education Assistance
Employee Loan Discounts
Medical, Dental, and Vision (Effective date of hire)
Paid Holidays
Paid Time Off Program
Staff Incentive Variable Pay (Bonus)
Job Title: System Administrator
Hours: Monday – Friday 9:00 a.m. to 6:00 p.m. or as agreed upon, Saturday rotation from 8:00 a.m. to 4:00 p.m. and On Call support based on business needs.
Salary Range: $116,900 – $167,900 which is base pay.
Compensation will be based on candidate qualifications.
Job Scope/Duties
Supports and contributes to the secure and effective provisioning, installation, configuration,
operation, and maintenance of critical Information Systems infrastructure.
Essential activities include systems and software support, system maintenance, problem management, writing and maintaining technical documentation and participating in department and organization level projects.
Deliver Service Desk support and assist with tasks in addition to assigned duties. Monitors and tracks issues in Service Desk ticketing platform as required.
Assists with escalations from other team members and provides mentoring to less
experienced team members.
Experience/Minimum Education Requirements
Requires a minimum of 6-8 years of experience and training in computer technology as well as providing internal and/or external customer technical support and service.
Hands on networking experience required including ACL’s, routing and switching, NAC, SD-WAN, 802.1x, firewall management, IPSEC and remote access VPN’s, and security tools.
Technology specific experience and certifications related to Cloud, Virtualization, Networking, Security, (e .g. Azure, Cisco, Microsoft, Nutanix, VMWare, Zscaler, etc.) is preferred.
Bachelor’s degree in the field of technology is preferred, or an equivalent combination of education and experience.
Knowledge/Skills/Abilities
Must have excellent verbal and written communication skills and effective interpersonal skills
including being professional, approachable and maintaining a positive demeanor.
Must be able to master new computer technology and to identify, troubleshoot and resolve a wide range of technical computer and software related problems.
Must be well organized with the ability to work well collectively and autonomously in a fast-paced environment handling multiple tasks and priorities
MUST HAVE GOOD CREDIT.
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled